Cafeteria
Plan Manager
Frequently
Asked Questions
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Does the Cafeteria
Plan Manager run on Windows
XP?
Yes, Cafeteria Plan Manager has
been tested on Windows XP and all previous
versions of Microsoft Windows.
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How can I be sure
that my software is up-to date with
the latest Regulations?
COBRA Solutions is always monitoring
the laws as they relate to Cafeteria
Plans and provides updates to customers
that subscribe to the "Annual Maintenance
Agreement."
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How many concurrent
users can have access to the software?
The program can handle up to
five concurrent users entering and retrieving
data at the same time.
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Can the software
be networked?
Yes, you can network the software
by installing the program files to the
server and then installing the System
files to each workstation. (note: you
can install the system files to as many
workstation as needed.)
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How many Company
/ Groups can be entered into the Cafeteria
Plan Manager?
You can add as many as 999 Company/Groups
into the Cafeteria Plan Manager.
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Is there a limit
to the number of members we can enter
into the system? You
are limited to 32,000 employees but
there are solutions by creating a new
company to handle the additional employees.
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How does your system
handle imports and exports?
You may import both employee information
and receipts for medical/dependent care
FSAs. The import of employee data
can be done by creating an ASCII file
with fifteen fields separated by semicolons. The
receipt information is a specialty product
whereby employees may enter receipts
via the internet and the system imports
the file, eliminating data entry.
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Does the software
offer a warranty? Yes,
we offer a "money back guarantee" if
you are not completely satisfied with
the software. You may return
the CD within sixty days from the date
of purchase for reimbursement. Units
purchased through a third-party vender
must follow the policies of that vender.
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Does COBRA Solutions
accept legal responsibility for any
Cafeteria Plan noncompliance issues
if we purchase the software? No,
Cafeteria Plans are an employer plan
and no one may pass on the responsibilities. We
our proud to say that over the past
six years, there are no know legal
issues with companies utilizing our
product. As always, we recommend
you have your attorneys review the
documents if you are uncomfortable
with the notifications.
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Do I need training
to operate the software? No,
the program has been developed so most
users can run the entire program within
a few days. If you ever have
questions, you may call for technical
support.
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