Cobra Administration Manager
Frequently Asked Questions |
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Does the COBRA
Administration Manager run on Windows
XP?
Yes, COBRA Administration
Manager has been tested on Windows
XP and all previous versions of Microsoft
Windows.
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How can I be
sure that my software is up-to date
with the latest COBRA Regulations?
COBRA Solutions is always monitoring
the COBRA law and provides update to
customers that subscribe to the "Annual
Maintenance Agreement."
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How many concurrent
users can have access to the software?
The software
can handle up to five concurrent users
entering and retrieving data at the
same time.
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Can your software
be networked?
Yes, you can network the software
by installing the program files to
the server and then installing the
System files to each workstation. (note:
you can install the system files to
as many workstation as needed.)
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Is
there a limit to the number of
Active Employees, Qualifiers or
Participants we can enter into
the system?
You
are limited to 32,000 of each employee
type but there are solutions by purchasing
the Multi-Company Version. You
also have the capability to "Archive" old
files to free up the database.
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How does your
system handle imports and exports?
You can import and export information
using MS Access 2000. When importing,
the program provides a template database
that you would be responsible for populating
the necessary fields.
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Does the software
offer a warranty?
Yes,
we offer a "money back guarantee" if
you are not completely satisfied
with the software. You may
return the CD within sixty days from
the date of purchase for reimbursement. Units
purchased through a third-party vender
must follow the policies of that
vender.
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Does COBRA Solutions
accept legal responsibility for any
COBRA noncompliance issues if we
purchase the software?
No,
COBRA is an employer law and no one
may pass on the obligation. We
our proud to say that over the past
twelve years, there are no know legal
issues with companies utilizing our
product. As always, we recommend
you have your attorneys review the
documents if you are uncomfortable
with the notifications.
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Do I need training
to operate the software?
No,
the program has been developed so
most users can run the entire program
within a few days. If you ever
have questions, you may call for
technical support.
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